Privacy Policy

1. Introduction

4six ("we", "our", "us") operates https://4six.asia as Bangladesh's trusted online casino and sports betting platform. We are committed to protecting the privacy and security of every user who accesses our website, creates an account, or engages with any of our services — whether that is cricket betting, live casino, slots, crash games, or payment operations via bKash, Nagad, Rocket, or Upay.

This Privacy Policy describes the types of personal information we collect from you, the purposes for which we use it, the circumstances under which we may share it, and the rights you have regarding your data. By using the 4six platform, you acknowledge that you have read and understood this policy in its entirety. If you do not agree with any part of this policy, please discontinue use of the platform immediately.

2. Information We Collect

We collect several categories of information to deliver and improve our services. The specific types of data we may collect include, but are not limited to, the following:

• Registration data: full name, date of birth, email address, phone number, and chosen username provided when creating an account.
• Verification documents: government-issued ID or passport copy required as part of our Know Your Customer (KYC) process.
• Financial data: transaction histories, deposit and withdrawal records, and payment method identifiers (e.g., bKash wallet number, Nagad account reference). We do not store full card numbers on our servers.
• Technical data: IP address, device type, browser type, operating system, session duration, pages visited, and referral source collected automatically when you use our platform.
• Communications data: messages you send to our support team, feedback submissions, and promotional opt-in preferences.

All information is collected either directly from you (at registration or during use) or automatically through cookies and similar tracking technologies embedded in our platform.

3. How We Use Your Information

4six processes your personal data only for specific, legitimate purposes. We do not engage in any form of automated profiling that would produce legal effects or significantly affect your gaming experience without your explicit consent. The main purposes for which we use your data include:

• Account management: creating and maintaining your 4six account, verifying your identity, and enabling you to access all platform features.
• Payment processing: executing deposits and withdrawals through bKash, Nagad, Rocket, Upay, Visa, Mastercard, and other supported payment methods, and maintaining accurate financial records.
• Customer support: responding to your enquiries, resolving disputes, and providing technical assistance as efficiently as possible.
• Platform improvement: analysing aggregated, anonymised usage data to identify technical issues, improve game performance, and enhance the overall user experience.
• Regulatory compliance: meeting our obligations under applicable laws, including anti-money laundering (AML) requirements and responsible gaming standards.

We will not use your data for any purpose that is incompatible with those listed above without first seeking your explicit consent.

4. Disclosure of Your Information

4six does not sell, trade, or otherwise transfer your personal information to outside parties for their commercial purposes. However, in limited circumstances, we may share your data with the following categories of recipients:

• Service providers: trusted third-party partners (such as payment processors, fraud detection services, and IT infrastructure providers) who are contractually bound to keep your data confidential and use it only to perform services on our behalf.
• Legal and regulatory authorities: government agencies, law enforcement bodies, or courts where disclosure is required by applicable law, legal process, or to protect the rights, property, or safety of 4six, its users, or others.
• Business transfers: if 4six undergoes a merger, acquisition, restructuring, or sale of assets, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this policy.

In all cases of disclosure, we take reasonable steps to ensure that recipients handle your data with an equivalent level of care and confidentiality.

5. Cookies and Tracking Technologies

4six uses cookies — small text files stored in your browser — and similar tracking technologies (such as web beacons and local storage) to enhance your experience on our platform. Cookies enable us to remember your preferences, keep you logged in between sessions, and understand how different sections of the platform are used.

We use three categories of cookies: (a) Essential cookies, which are strictly necessary for the platform to function and cannot be disabled; (b) Analytical cookies, which help us understand user behaviour in aggregate so we can improve performance; and (c) Preference cookies, which remember settings such as language selection and display preferences.

6. Data Security

Protecting your personal information is a core operational priority at 4six. We implement a comprehensive range of technical and organisational security measures, including SSL/TLS encryption for all data in transit, encrypted storage for sensitive data at rest, role-based access controls ensuring that only authorised personnel can view personal data, and routine security audits of our infrastructure.

While no system can guarantee absolute security, we are committed to maintaining best-practice standards that minimise the risk of unauthorised access, disclosure, alteration, or destruction of your data. In the event of a security breach that may affect your rights, we will notify affected users promptly.

7. Data Retention

We retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or to comply with applicable legal and regulatory obligations. For active accounts, this means we retain data for the duration of your account's lifetime. Following account closure, we may retain certain information for a legally required period — typically five to seven years — to satisfy anti-money laundering (AML) requirements and other regulatory mandates.

When your personal data is no longer required, it is securely deleted or anonymised so that it can no longer be associated with you.

8. Your Rights

As a user of the 4six platform, you have specific rights in relation to your personal data. We are committed to honouring these rights and facilitating your exercise of them. You may contact our support team at any time to make a request regarding any of the following:

• Right of access: you may request a copy of the personal data we hold about you at any time.
• Right to rectification: if any information we hold about you is inaccurate or incomplete, you may request that we correct it without undue delay.
• Right to erasure: in certain circumstances, you may request that we delete your personal data where there is no compelling reason for its continued processing.
• Right to restrict processing: you may ask us to halt the processing of your data in specific situations, for example while a dispute about its accuracy is being resolved.
• Right to data portability: you may request a structured, machine-readable copy of the data you have provided to us, so that you can transfer it to another service provider if you wish.

To exercise any of the above rights, please contact us at [email protected] with the subject line "Data Rights Request". We will respond within a reasonable timeframe. Please note that certain rights are subject to legal limitations, particularly where data processing is required to comply with regulatory obligations.

9. Third-Party Links

The 4six platform does not contain links to external third-party websites. However, in the unlikely event that a promotional page or information resource references a third-party site, please be aware that 4six has no control over the content, privacy practices, or data handling procedures of any such external site.

We recommend reviewing the privacy policy of any third-party website you visit independently. 4six accepts no responsibility or liability for the privacy practices of external sites.

10. Children's Privacy

4six is strictly an adult platform. Our services are not directed at, and are not intended for use by, any person under the age of 21. We do not knowingly collect personal data from individuals below this age threshold. If we become aware that we have inadvertently collected data from a person under 21, we will take immediate steps to delete that data from our records.

11. Changes to This Privacy Policy

4six reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, technological developments, or legal requirements. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered users via email or a prominent on-platform notice.

Your continued use of the 4six platform following any update to this policy constitutes your acceptance of the revised terms. We encourage you to review this Privacy Policy periodically to stay informed of how we protect your information.

12. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or the way in which 4six handles your personal data, we encourage you to reach out to our support team directly. We are committed to addressing all privacy-related enquiries promptly and transparently.

Email: [email protected]