4six Frequently Asked Questions
Everything you need to know about playing at 4six — from opening your account and depositing with bKash or Nagad, to cricket betting markets, bonus rules, and staying safe while you play.
Whether you are brand new to 4six or a returning player with a specific question, this page covers everything from account setup and payment methods to game rules, bonus terms, and responsible gaming. Browse the sections below or tap any question to expand the answer. If you still need help, our support team is available around the clock.
Account & Registration
Creating a 4six account takes under two minutes. Visit the 4six Login page, click the registration option, fill in your mobile number, choose a secure password, and confirm your details. You will need to be at least 21 years old to register. Once submitted, a verification code is sent to your phone to activate the account instantly.
4six requires a valid government-issued photo ID — a National ID Card (NID) or passport is preferred. You may also need to submit a selfie holding your ID for identity confirmation. KYC verification is typically completed within 24 hours and is required before processing your first withdrawal. Having your NID details ready speeds the process.
On the 4six Login page, tap 'Forgot Password' and enter the mobile number linked to your account. A one-time password (OTP) will be sent via SMS. Enter the OTP, set a new password, and you are back in. If your registered number is no longer active, contact 4six support directly for account recovery assistance.
No. Each player is permitted exactly one 4six account. Duplicate accounts are against the terms and conditions and may result in all accounts being suspended and any balances forfeited. If you have accidentally created a second account, contact support immediately to merge or close the duplicate before it causes issues.
To permanently close your account, contact 4six customer support and submit a written closure request. Before closure, withdraw any remaining balance to your bKash or Nagad wallet. The support team will confirm the closure within 48 hours. You can also request a temporary self-exclusion period instead if you simply need a break from gaming.
Deposits & Withdrawals
4six supports all major Bangladesh payment methods. You can deposit using bKash, Nagad, Rocket, and Upay mobile wallets, as well as Visa and Mastercard. Bank transfers via Dutch-Bangla Bank, BRAC Bank, and Sonali Bank are also accepted. All transactions are processed in BDT, so there are no currency conversion fees for Bangladeshi players.
bKash deposits on 4six are credited instantly in almost all cases — usually within seconds of completing the bKash payment confirmation. If your balance has not updated after five minutes, check that the transaction reference number was entered correctly and contact support with the bKash transaction ID for quick resolution.
The minimum deposit on 4six is ৳200 BDT. This low threshold means casual players can fund their account without a large upfront commitment. Some payment methods like bank transfer may have a slightly higher minimum due to processing limits set by the bank, so check the cashier page for the exact minimum for your preferred method.
The minimum withdrawal amount on 4six is ৳500 BDT. Withdrawals to bKash and Nagad are typically processed within 1-4 hours during business hours (Bangladesh Standard Time, UTC+6). Bank transfers may take up to 24-48 hours. Always ensure your KYC verification is complete before requesting a withdrawal, or the request will be held pending verification.
4six does not charge platform fees on standard deposits or withdrawals. However, your mobile wallet provider (bKash, Nagad, Rocket) or bank may apply their own service charges on the transaction — these are set by the provider, not by 4six. To avoid surprises, check your wallet app's fee schedule before initiating a large transfer.
Games & Gameplay
4six offers a wide range of cricket betting markets covering BPL, IPL, T20 World Cup, ICC events, and Bangladesh Tigers home and away series. Popular markets include match winner, top batsman, highest opening partnership, total runs over/under, player of the match, and live in-play betting with ball-by-ball odds updates. BPL and T20 World Cup events attract the deepest market depth.
Yes, 4six is fully optimised for mobile play. The platform runs smoothly in any modern mobile browser on Android and iOS without requiring an app download. All games — including slots, live casino, and sports betting — are touch-enabled and load quickly even on 4G connections. Simply open 4six in your browser, log in, and start playing.
All slot games on 4six use certified Random Number Generators (RNG) from reputable providers including Pragmatic Play, NetEnt, and Microgaming, ensuring every spin is provably random and independent. Return-to-player (RTP) rates vary by title but typically range from 94% to 97%. The RTP for any individual slot is displayed in the game information panel before you start.
4six's live casino section is powered by Evolution Gaming and Ezugi, bringing real studio dealers to your screen in HD. Popular titles include Live Baccarat, Live Roulette, Live Blackjack, Andar Bahar, Dragon Tiger, Teen Patti, and Crazy Time. Games run 24 hours a day, seven days a week, with Bangla-speaking dealers available during peak Bangladesh evening hours.
In-play cricket betting on 4six lets you place wagers after the match has already started, with odds that update in real time after every ball. You can bet on the next wicket, next six, runs in the current over, or the match winner at any point during play. Markets close briefly between balls and during review periods, then reopen immediately. A stable internet connection is recommended for in-play betting.
Bonuses & Promotions
4six offers a generous welcome bonus to all newly registered players who make their first qualifying deposit. The bonus matches a percentage of your initial deposit up to a specified maximum in BDT. Full details — including the exact match percentage, maximum bonus amount, and eligible games — are displayed on the 4six Casino promotions page. Bonus amounts are credited to your account within minutes of the qualifying deposit clearing.
A wagering requirement (also called a rollover) specifies how many times you must bet the bonus amount before any winnings derived from it can be withdrawn as cash. For example, a ৳1,000 bonus with a 20x wagering requirement means you must place a total of ৳20,000 in bets before withdrawing bonus-derived funds. On 4six, wagering progress is tracked in your account dashboard in real time.
Free spin winnings on 4six are subject to the wagering requirements stated in the specific promotion's terms. Always read the T&C attached to any free spin offer before claiming it. Some promotional free spins are awarded with lower rollover requirements or as part of reload bonus packages during special events like BPL season, Eid, or Pohela Boishakh — check the promotions page regularly for the latest offers.
No — bonus funds and any winnings generated by them cannot be withdrawn until the full wagering requirement has been met. Your real-money deposit balance (the portion not tied to bonus funds) can typically be withdrawn at any time, subject to normal verification checks. Attempting to withdraw before meeting the rollover will usually result in the bonus being forfeited automatically.
Safety & Responsible Gaming
4six is a safe and reliable platform that uses industry-standard SSL encryption to protect all financial transactions and personal data. Player funds are held in segregated accounts. All games use certified RNG technology from established providers. The platform operates under a fair-play policy and is committed to maintaining a secure environment for all Bangladeshi players.
You must be at least 21 years old to register and play on 4six. This is a firm requirement and applies to all players in Bangladesh without exception. Age verification is conducted during the KYC process. If a player is found to be under 21, their account will be immediately suspended, any winnings forfeited, and the deposited funds returned where legally possible.
4six provides responsible gaming tools directly in your account settings. You can set daily, weekly, or monthly deposit limits to control your spending, activate a cooling-off period of 24 hours to 30 days, or request a full self-exclusion for 6 months or longer. These tools take effect immediately once applied. If you feel gambling is becoming a problem, contact 4six support to activate self-exclusion without delay.
4six customer support is available 24 hours a day, 7 days a week. You can reach the team via live chat on the 4six website or by emailing [email protected]. Response times via live chat are typically under two minutes. For account-sensitive queries such as withdrawal delays or KYC issues, have your registered mobile number and any relevant transaction IDs ready to share.
If you feel that gambling is negatively affecting your finances, relationships, or mental wellbeing, act immediately. Log in to 4six, navigate to responsible gaming settings, and activate self-exclusion — this blocks access to your account for the chosen period. Contact the 4six support team via email at [email protected] and request a self-exclusion confirmation. You are not alone; reaching out early is always the right move.
Why Players Choose 4six
Instant Payments
bKash and Nagad deposits credited in seconds, withdrawals processed within hours.
SSL Security
Bank-grade SSL encryption protects your data and funds on every transaction.
Cricket Betting
Deep BPL and T20 World Cup markets with live in-play odds updated ball by ball.
BDT Deposits
No currency conversion — deposit and withdraw in Bangladeshi Taka at all times.
500+ Games
Slots, live casino, crash games, and sports betting all in one mobile-ready platform.
24/7 Support
Live chat and email support available around the clock in English for all players.
Still Have Questions?
Our support team is available 24/7 to help with anything not covered in this FAQ. You can also explore 4six Casino to see all available games and promotions, or log in to your account to get started right away.